Contact Yuno

Help with in-person services

For appointments, help with your care, or following up on a referral from your GP, contact Yuno by phone on 0117 342 6900.

Complaints

Contact The Patient Advice and Liaison Service, known as PALS , and complaints team through our online form.

Alternatively, you can:

• phone us on 0117 342 1050. Leave a message with our answering service and one of our administrators will contact you within 2 working days to take the details of your enquiry.

• write to us - send your complaint in writing to University Hospitals Bristol and Weston NHS Foundation Trust, PALS and Complaints Team, A201, Welcome Centre, Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW.

• email us at palsandcomplaints@uhbw.nhs.uk. You'll be sent an automated acknowledgement that your message has been received. One of the team will then be in touch to discuss your email in more detail.