About Yuno
Free, confidential sexual and reproductive health services for all ages, online and in person.
Yuno is your free, confidential and non-judgemental sexual health service. Supporting people of all ages, genders and sexualities — online, by phone, and in person.
The Yuno website serves as a digital front door, helping you access:
expert sexual health advice
contraception
STI testing and treatment
PrEP
in-person clinic services
Yuno is provided by the NHS and trusted sexual health and wellbeing organisations working together across Bristol, North Somerset and South Gloucestershire:
SH:24 provide clinically supported online services through the Yuno website.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) provides in-person clinical services and the pregnancy advisory service, including abortion care.
UHBW partners with North Bristol NHS Trust and Brook to support under-25s.
Brook works with Brigstowe, a local charity, to deliver targeted community-based support for people who may need support to access services.
Our aim is to provide high-quality, accessible, and confidential sexual health support — wherever and however you need it.
About University Hospitals Bristol and Weston NHS Foundation Trust
At University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) we exist for one thing: to make a difference that matters to the lives we touch. Over 15,000 staff, across 10 different sites, serving more than 500,000 people. United by a single purpose. Helping to make our community a healthier happier place.
We provide care to the people of Bristol, Weston-super-Mare and the wider North Somerset, as well as across the South West, from the very beginning of life to its later stages.
Our services are delivered from our Bristol city centre campus and Weston General Hospital with some services delivered in community settings such as South Bristol Community Hospital and Central Health Clinic.
UHBW also provides the pregnancy advisory service, commissioned by Bristol, North Somerset, South Gloucestershire Integrated Care Board (BNSSG ICB).
Together, we are on a journey: To become the Trust that pioneers new standards for patients, staff and communities.
For more information, visit uhbw.nhs.uk
About SH:24
SH:24 is a free digital sexual health service, delivered in partnership with the NHS. The Yuno website and online services are powered by SH:24.
We make it easier for you to manage your sexual health. We provide free test kits, contraception, information and specialist advice – 24 hours a day. It’s quick, discreet and completely confidential.
SH:24 was set up by a team of public health professionals, sexual health clinicians, designers and academics. And it’s designed around your needs. It works alongside existing sexual health services with the simple aim of improving health and wellbeing.
Contact SH:24 if you have questions about online orders, at-home STI tests or your results.
About Brook
Brook is a national charity supporting people with their sexual health and wellbeing. We offer a range of services to support our mission of helping people to live healthier lives.
Brook fights for everyone’s right to safe, confidential, accessible healthcare, no matter who they are. We challenge stigma, amplify voices and provide lifelong support so that meets the diverse needs of our communities.
Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. Our life-course approach to sexual health and wellbeing means that people can benefit from our holistic services at any stage of their life.
For more information visit brook.org.uk
About Brigstowe
Brigstowe is a local charity offering free confidential and independent advice and support for people affected by HIV and other long term health conditions.
Brigstowe has a range of support services for people living with HIV including advice, peer mentoring and a peer support group. We will also be providing HIV and sexual health information, advice and support to those who face greater health inequalities.
We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. We seek to keep clients at the heart of all we do.
We are regulated by the Care Quality Commission
The Care Quality Commission (CQC) is an independent health and social care regulator. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose their care.
View CQC reports for:
SH:24 (provider number 1-2519508791). In our most recent inspection report on 13 May 2022, the CQC rated SH:24 as ‘outstanding’.
Tell the CQC what you think about Yuno or SH:24 at any time using their Share Your Experience form.
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