About Yuno

Free, confidential sexual and reproductive health services for all ages, online and in person.

Yuno is the new integrated sexual health service for Bristol, North Somerset and South Gloucestershire, providing people of all ages with free, confidential support online, by telephone, and in-person.

Yuno is funded by Bristol City, North Somerset and South Gloucestershire Councils, and is delivered by the NHS and a number of not-for-profit sexual health and wellbeing organisations working collaboratively.

Access to services through the Yuno website is managed by digital sexual health experts SH:24. In-person clinical services are provided by University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), working with North Bristol NHS Trust and sexual health and wellbeing charity Brook. Brook also work with local charity Brigstowe to deliver a range of targeted, community-based interventions across Bristol, North Somerset and South Gloucestershire.

Who are SH:24?

SH:24 is a free digital sexual health service, delivered in partnership with the NHS. The Yuno website and online services are powered by SH:24.

We make it easier for you to manage your sexual health. We provide free test kits, contraception, information and specialist advice – 24 hours a day. It’s quick, discreet and completely confidential.

SH:24 was set up by a team of public health professionals, sexual health clinicians, designers and academics. And it’s designed around your needs. It works alongside existing sexual health services with the simple aim of improving health and wellbeing.

Contact SH:24 if you have questions about online orders, at-home STI tests or your results.

We are regulated by the Care Quality Commission

The Care Quality Commission (CQC) is an independent health and social care regulator. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose their care.

View CQC reports for:


SH:24 (provider number 1-2519508791). In our most recent inspection report on 13 May 2022, the CQC rated SH:24 as ‘outstanding’.

Tell the CQC what you think about Yuno or SH:24 at any time using their Share Your Experience form.

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